Southwest LAS Terminal primarily functions from Harry Reid International Airport (LAS) Terminal 1 in Las Vegas. The terminal has an extensive list of passenger facilities, from ticket counters and self-service kiosks for quick check-in to curbside and inside luggage support and quick baggage claim options upon arrival. Passengers access up-to-date flight information via digital boards and the airport app. Customer service representatives are available at the terminal around the clock to offer assistance on reservations, boarding passes, and general questions. Others include Wi-Fi, meal options, and nearby TSA screening checkpoints for rapid entrance into B and C concourse gates.

One of the airport's largest carriers, Southwest has a big presence and plays a significant role in bringing people to and from the Las Vegas area. The airline's operations in Terminal 1 are made for efficiency but still provide the amenities and services passengers expect of a major domestic airline hub.

When arriving at Terminal 1, passengers will find Southwest Airlines having a significant presence in the ticketing and check-in area of the terminal, located at Level 2 of the terminal building. The spacious ticketing area is dominated by numerous Southwest service counters designed to accommodate both traditional counter service and self-service check-in capabilities. Southwest encourages customers to use its automated self-service check-in kiosks, which enable customers to check in, print boarding passes, and tag their own bags quickly and conveniently. The kiosks are easy and ideal for travelers who want to avoid lines during peak periods.

There are a number of manned ticket desks to select from for customers that need personal assistance. Customer care agents at each desk assist in all aspects, from flight check-in and seat alterations to itinerary changes, bag support, and other inquiries. Southwest Terminal Las vegas staffs are renowned for their friendly and hospitable approach, maintaining the airline's corporate image of consumer-oriented service intact. From rescheduling an overbooked flight to the inclusion of a lap child, to arranging travel funds, the ticketing function is able to satisfy many requirements.

Southwest Terminal Vegas section of Terminal 1 baggage service is also a significant aspect of the customer experience. After check-in, customers can proceed on to the pre-designated bag drop areas where Southwest personnel ensure tagging and acceptance of bags. The areas are strategically located beside the ticket counters so that travelers can transition from check-in to security without issues. Southwest has also opened its express bag drop facilities at LAS to facilitate the process for passengers who are already checked in and have printed their boarding passes online or at a kiosk. The facility allows passengers to simply drop off their bags and continue to security screening with little lag.

In addition to usual check-in of bags, Southwest Airlines las vegas Terminal has assistance for oversize and specialty items like sport equipment, infant strollers, and medical appliances. They are handled with great care and sent through special protocols to ensure right transport. The baggage and personal item lost and found services also run smoothly in the airline customer service counters, and the corporation helps get lost items to customers as quickly as possible.